Academy Life
Keeping in Touch with Parents

Keeping in Touch with Parents

Parent communication

Parents tell us that communication is a real strength of our academy. We know that communication and support between families and the school makes a real difference; we're committed to making it as strong as possible.

Class Teacher - Your First Point of Contact

Your first point of contact will be your child's class teacher, who sees your child on a daily basis and has an overall picture of their academic progress, attendance, and wellbeing.

You can contact the class teacher directly using the ClassDojo app. Each child will receive a login when they join our academy. Alternatively, you can send an email to info@harrisprimarymerton.org.uk, including the class teacher's name, and a member of the office team will forward it to the appropriate teacher.

We aim to respond to all emails and telephone calls within 24 hours.

For more serious concerns, such as safeguarding issues, you can speak directly to our Designated Safeguarding Lead (DSL) or a member of the Senior Leadership Team. Please see our Safeguarding page for further details.

If you are unsure who to contact, or have a more general query, please get in touch with the school office on 0208 679 3707 or email info@harrisprimarymerton.org.uk, and a member of the team will be happy to direct you to the right person.

Please click which section you wish to access below.

We are a paperless school. All emails and newsletters are available through email and the section of our website. All letters will be uploaded shortly after the original is sent directly to all parents and carers via email.

Please remember, our letters are all sent electronically. If you have noticed you are not getting the letters please email the office at info@harrisprimarymerton.org.uk and give us your email.

We have a variety of ways to communicate with parents at our school including:

Class Dojo
Weekly Newsletters sent via Class Dojo and available on the school website
Letters home regarding trips, workshops and important updates
'Looking Forward' letters sent out half termly for each year group
Termly parents evenings
Members of staff on gates every morning and afternoon
Annual School Report
The School Instagram

Workshop Wednesday

HPAM Parent workshops

We have regular parent workshops ranging from parenting support sessions, the local police warden, sleep specialists to phonics workshops and curriculum based sessions.

All events are added onto Class Dojo for parents to sign up to.

Privacy Notice

Under data protection law, individuals have a right to be informed about how the Federation and its Academies use any personal data about its students. We, the Harris Federation, comply with this right by providing Privacy Notices to parents/carers and students, as appropriate, where we are processing their personal data.

Harris Federation is the Data Controller for the purposes of data protection law and therefore will determine the purposes for which personal data is processed (the ‘why’ and the ‘how’). Your Academy and authorised 3rd parties, e.g. ParentPay, process and ‘use’ data on behalf of the Federation and are therefore Data Processors.

We collect and use personal data about the students who attend our Academies, in order to provide an outstanding education. This personal data includes identifiers such as name, address and contact details of parents/carers, characteristics such as ethnic group, nationality and language, attendance information, test results, medical conditions, and special educational needs information.

This data is used for a variety of reasons, including:

Support student learning.
Protect student welfare.
Monitor and report on student progress.
Contact students and parent/carers when we need to.
Provide appropriate pastoral care.
Assess the quality of the services we provide.
Administer admissions waiting lists.

The Federation and its Academies will ensure that all personal data is processed fairly and lawfully, is accurate, is kept secure and is retained for no longer than is necessary. We do not share personal information about our students with any third party without consent, unless the law and our policies allow us to do so. For example we are required to pass on some data to the Department of Education (DfE).

See our Privacy notice below to learn how we collect, use, protect and share the personal information about our students.

If you have any question, concerns or would like more information about anything mentioned the Privacy Notice(s), please contact the Federation’s Data Protection Officer (DPO), details below

Data Protection Officer

Harris Federation
6th Floor Interchange
81-85 Station Road
Croydon, CR0 2RD

Email: dpo@harrisfederation.org.uk

Tel: 0208 253 7777